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*Does not apply to standees, a small number of heavy items that have a surcharge, charity items, or taxes. Offer may be withdrawn or modified at any time.
Please note that standard shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
Returns & Exchanges:
At Harry Potter Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
You may return any new Blu-ray/DVD for any reason within 30 days for a refund. Blu-ray/DVD must be in its original, unopened factory shrink wrap to be accepted back for a refund. A damaged or defective title can only be replaced for the same item. Another title cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn, or washed and may also only be returned for exchange for another size and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM HARRY POTTER SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESSES BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
Harry Potter ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return all other merchandise to:
Harry Potter ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 888-834-9536Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 3 reviews)
Reviewed by 3 customers
Displaying reviews 1-3
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very nice bag grandaughter loved it
from stroudsburg, pa
About Me Avid Reader, Collector
Comments about Hufflepuff Crest Messenger Bag:
my granddaughter got this as a gift for her 15th birthday and she's going to love it.
Bottom Line Yes, I would recommend this to a friend
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from Los Angeles
About Me Movie Buff
Amazing gift for hufflepuff folk
great product - I use it every day
About Me HP fan (the books) been to universal twice
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© 2017 Warner Bros. Entertainment Inc.,Harry Potter Publishing Rights © J.K.R.FANTASTIC BEASTS AND WHERE TO FIND THEM characters, names and related indicia are © & TM Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s17)