AK, HI, Military, and U.S. Territories
$0.00 - $29.99
$30.00 - $39.99
$40.00 - $59.99
$60.00 - $79.99
$80.00 - $99.99
$100.00 - $299.99
*Does not apply to standees, a small number of heavy items that have a surcharge, charity items, or taxes. Offer may be withdrawn or modified at any time.
Please note that standard shipping may either be via UPS or USPS, so please use a shipping address that can receive both types of these deliveries.
Returns & Exchanges:
At Harry Potter Shop, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund. The item must be in the original, unopened package to be accepted back for a refund.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
You may return any new Blu-ray/DVD for any reason within 30 days for a refund. Blu-ray/DVD must be in its original, unopened factory shrink wrap to be accepted back for a refund. A damaged or defective title can only be replaced for the same item. Another title cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn, or washed and may also only be returned for exchange for another size and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM HARRY POTTER SHOP CAN BE RETURNED TO THE FOLLOWING ADDRESSES BELOW. WE CANNOT ACCEPT ANY MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Please return Blu-ray/DVD to:
Harry Potter ShopAttn: Returns300 Omicron CtShepherdsville, KY 40165
Please return all other merchandise to:
Harry Potter ShopAttn: Returns459 Park AveSan Fernando, CA 91340
Call us: 888-834-9536Hours: Monday - Friday 8am - 8pm EST & Saturday 10am - 6pm EST
(based on 7 reviews)
of respondents would recommend this to a friend.
Reviewed by 7 customers
Displaying reviews 1-7
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(1 of 1 customers found this review helpful)
Lousy quality, terrible service
from San Jose, CA.
About Me Avid Reader
Comments about Marauder's Map Woven Pillow:
The pillow is blurry, and don't order this item from WBShop. I also ordered a similar pillow from Universal Studios: the one from Universal Studios is top notch quality, but the Marauder's Map pillow from here (WarnerBros) is very cheap. Lesson learned, I won't be ordering another item from this company. Ever.Another issue: The service and shipping are lousy too. I received an email saying the item was shipped, and gave me a tracking # from some company OSM Worldwide. Never heard of them, and when I clicked on the link to see where the shipment was, the result was always a broken link. When I typed in the tracking # at the OSM site that I had to look up, no such shipment was found. And when I called WBShop customer service, the rep that answered the phone, whoever it happened to be that day, spoke terrible, broken English and said that someone would call me back to let me know where my package was. Never happened. And when I received the package, I realize that the shipping charges are a big scam too - five bucks to send a pillow in a plastic bag. What!? FYI - Universal Studios sent the pillow I ordered from them in a box and padding via a well-known shipping company.
Bottom Line No, I would not recommend this to a friend
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Picture can't be the real pillow
from Lake Charles, La
About Me Collector
Couldn't wait to receive this pillow to go with the rest of my Harry Potter collection. As it is good in size and made well, the picture is so blurry looking that you almost can't make it out unless its far away from you. it has like blue stitching? very odd because I don't see any blue in the sample picture?
(0 of 1 customers found this review helpful)
I plan to order one for my daughter
Goes great in my Dumbledores office themed living room
Bottom Line Yes, I would recommend this to a friend
Nice graphic rendition and nice and soft!
Mauraders map pillow
By Mom of a Gryffindor
from Omaha, Ne
About Me Avid Reader, Collector, Movie Buff
the colors are very close to the Gryffindor colors of my son's room, this will be a Christmas present.
Not as cool in person =/
Cool idea but photos look a lot cooler than the real deal. Nice pillow, just doesn't live up to the photo is all =/
Marauder's map Pillow
By Eileen the Mom
from Holly Springs, NC
About Me Movie Buff
We are using this for my son's new Gryffindor Bedroom