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Returns & Exchanges:
At HarryPotterShop.com, our goal is your complete satisfaction. You may return any new item for any reason within 30 days for a refund or a store credit. The item must be in the original, unopened package, to be accepted back for a refund or a store credit.
If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.
Undergarments: Opened packages of undergarments may only be returned for exchange to another size, and not for a refund. Undergarments that do not come in packages must have the original hangtag attached to them, not be worn or washed, and may also only be returned for exchange for another size, and not for a refund. We will discard any returned items and send a replacement size, if available. If we are unable to exchange for your selected size, we will then refund your purchase completely.
Earrings and Body Jewelry: These items are non-returnable. If your order of either earrings or body jewelry, or both, is received damaged or defective, we will exchange it and then ship you out a replacement item.
Halloween Costumes and Halloween Accessories: These items must be returned within 30 days of the shipping date, or postmarked by October 31st of the year of purchase, whichever comes first. The items must include the original packaging and the costumes cannot be worn or washed.
How to Return an Item:
If an item is damaged, defective, or incorrect, contact us and we will issue a Return Authorization. If the item is not damaged, defective, or incorrect, please include a copy of the packing slip and write the reason for the return, and if you would like a refund or an exchange.
You will be responsible for the cost of shipping an item back to us. We recommend using carrier that provides you with a tracking number, such as UPS, FedEx, or USPS Priority Mail.
PLEASE NOTE: ONLY MERCHANDISE PURCHASED DIRECTLY FROM HARRYPOTTERSHOP.COM CAN BE RETURNED TO THE FOLLOWING ADDRESS BELOW. WE CANNOT ACCEPT ANY WARNER BROS. MERCHANDISE (INCLUDING BLU-RAY DISCS and DVDS) PURCHASED AT ANY OTHER RETAILERS.
Return To: HarryPotterShop.com Attn: RETURNS 1000 Austin CourtHowell, MI 48843
Customer Service:Phone: 1-(888)-834-9536 8am-8pm EST Monday-Friday and 9am-6pm EST Saturdays.
(based on 14 reviews)
of respondents would recommend this to a friend.
Most Liked Positive Review
This is something I was very excited about. I particularly like that it is something I can use every day without looking like too much of a Harry Potter geek. All the same, it...Read complete review
This is something I was very excited about. I particularly like that it is something I can use every day without looking like too much of a Harry Potter geek. All the same, it is noticeable enough that I get about a compliment a day for it. I am also pleased that it has a dot for every minute; you can tell the time as precisely as with a digital watch. The lack of numbers will take some getting used to - one time I arrived an hour early for an appointment!So far it keeps time well. I've had it for a week and it is still exactly in time with my cell phone.The strap and other parts seem very durable.The only criticism I have is that the watch is very big. I would say I have normal sized wrists, and this watch took some getting used to. The solid casing for the watch, between the straps, is 4.6cm/1.8in long. Compare that to the diameter of your wrist!The picture doesn't show how fat the watch is. It is 1.2cm/0.5in. That sticks out from your wrist really far; I have already scratched the glass by hitting the watch against door frames I walked through.Overall, though, I would say that it is a brilliant watch. I would definitely recommend it. I have gotten used to the size, so, for me, it is absolutely perfect. It has definitely lived up to my expectations.
Most Liked Negative Review
Wished for more
I loved it except that the crystals didn't flow from one side of the hourglass to the other. It seemed odd. It would have been more fantastic if it was functional, plus you never...Read complete review
I loved it except that the crystals didn't flow from one side of the hourglass to the other. It seemed odd. It would have been more fantastic if it was functional, plus you never know when you need a one minute timer for anything unexpected. I re-gifted it to an 8 year old. She didn't mind.
Reviewed by 14 customers
Displaying reviews 1-10
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from Punta Gorda, Fl.
About Me Collector, Movie Buff
Comments about Harry Potter Time-Turner Collectible Watch by Noble:
I bought this watch because it caught my eye it seemed so different and original. I bought it just to have something on that looks good. I've gotten many compliments on this watch. Everyone enjoys it and thinks it's beautiful. You con't really tell the time because the hands sort of blend with the watch, but I didn't buy it for that reason. I just love watches and I needed to have this one.
Bottom Line Yes, I would recommend this to a friend
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(3 of 3 customers found this review helpful)
from Scottsdale, az
About Me Potterhead
Although allergic to plating I used nail polish to cover the back and it was just fine. The twirling of the piece is a wonderful addition. Although the time turner does not work like a minute timer with sand, the sand does move and gives the illusion of a sand timer. Love!
(1 of 1 customers found this review helpful)
from Raleigh, NC
About Me Collector
Really like these watches - I ordered 2.
By hp forever31
About Me Avid Reader, Collector, Movie Buff
bought this because i needed a watch for my job. i love it except the hour numbers such as one two three.. etc are almost the same size as the minute dots. i know my review won't change this fact but otherwise a beautiful and useful watch. i would definitely buy this if your considering it, it just takes a while to get used to.
(0 of 1 customers found this review helpful)
from Orlando, Fl
(10 of 10 customers found this review helpful)
from New Zealand
About Me Avid Reader, Potterhead
Images shared by Thestral
How fat it is!
Tags: Using Product, Picture of Product
Love this watch
from munster, in
About Me Avid Reader
This watch is so beautiful. It is one of the greatest gifts I have gotten. I love the details.
You can feel like Hermione everyday!
By Dobby the Elf
from New York City, New York
About Me Collector, Harry Potter nerd
This watch is absolutely beautiful! The detailing on the face is stunning! The leather strap is great and even has holes for tiny wrists. I keep mine on the tightest notch. Also, I was afraid the face would look too large on my wrist, but that wasn't the case at all! This watch is very elegant and a subtle way to show off your inner Potter geek.
Loved it, a must buy
Just fab, really lovely watch
(8 of 8 customers found this review helpful)
Absolutely gorgeous watch!
By The Gryffinpuff
from Vancouver, BC, Canada
About Me Avid Reader, Collector, Movie Buff, Potterhead, Trendystylish Dresser
This was a Christmas gift from my grandmother, and I absolutely LOVE it! The watch is even more gorgeous in person than it is in the picture, and the little cut-out stars have some blue shine and glimmer from underneath, something that the photo doesn't quite pick up on. It's a stylish watch -- as a previous reviewer has mentioned, it's subtle in its Harry Potter geekiness, but any fan would love the moving crystals in the hourglass, the swiveling watch face and the beautiful, shining Hogwarts crest on the back. I'd like to note that I'm small for my age and have quite teeny wrists; the large face and strap are definitely for your average adult-sized wrist, but I'm going to get a few extra holes made in the strap to compensate. The craftsmanship is surprisingly excellent but I guess that is to be expected from Noble. Speaking of, if you are disappointed by the fact that you can't nab one in time for Christmas, go to their website...
Images shared by The Gryffinpuff
I was almost too excited to take pictures.